Terms and Conditions:

Court of Jurisdiction

It is agreed that the court in Innsbruck shall have subject matter jurisdiction for the accommodation facility.

Bookings

In your own interests and to avoid misunderstandings, reservations and cancellations shall be accepted solely in written form by e-mail, fax or post. Bookings and information by telephone can not be guaranteed.

Cancellation and Reimbursement

• Cancellation takes place 30 days before your arrival at the latest: a handling fee will not be charged
• Cancellation takes place within 30 days before your arrival:
  a handling fee of EUR 15.00 per day booked will be charged, which you are obliged to transfer to the following account immediately:
  Schloss Camping GmbH, Raiffeisen A-6111 Volders, BLZ: 36.347, Konto 16.691, IBAN: AT 20 36347 000 000 16691, SWIFT: RZTI AT22347

Arrival and Departure

• You may occupy your allotted camping space from 12:00 p.m. at the earliest; you may arrive up until 7:00 p.m. at the latest. Late arrivals must be agreed with the reception by telephone / in writing
• You must vacate your place by 11:00 a.m. at the latest
• In the event of an earlier departure (than reserved), the campsite may retain a handling fee of 50% of the cost for the remainder of the booked period
• In cases of early arrival or later departure, the entire day shall be charged

Periods of Quiet and Pets

The designated rest periods and the speed restriction of 10 km/h must be observed. Period of quiet from 12:30 – 2:00 p.m.

Dogs must be kept on leads and do their “business” outside of the site’s premises. Failure to comply can lead to the guests being asked to leave.

Waste Disposal

The type of waste disposal is written on each of the allocated containers and waste separation must strictly be adhered to in accordance with Austrian law. Anyone who fails to comply will be observed by the permanent camera and given a warning.

Miscellaneous Site Works

It is necessary to service the whole facility daily and to prepare the camping spaces. Therefore short disturbances may arise – we thank you for your understanding.

Liability

Schloss Camping GmbH assumes no liability for damages, accidents, losses or other irregularities. All liability for damage due to force majeure, e.g. weather, strike, is excluded.

Guests are obliged to compensate directly for any damage caused by them.